Responsible for truck sales within assigned Area of Responsibility (“AOR”), through growth and retention of existing customers and obtaining new business. Works daily with all areas of dealership to ensure excellence in customer service.
Duties and Responsibilities
Meet or exceed sales goals both number of units and gross profit margin
AOR development and management
Prospecting/Marketing to locate and attract new customers while retaining and growing existing business
Face to face meetings including cold calls
Meet or exceed OEM Sales Participation requirements
Selling full product range across all industries
OEM hard and soft products
Developing knowledge of Power Statement and Probing Questions
Utilization of tools and systems to complete all sales processes and ensure consistent customer experience and best in the industry.
OEM Tools to develop quotes, proposals, sales assistance, etc.
Customer Relationship Management Tool (“CRM”) to document daily activities and opportunities
Internal tools – Proposals, Buyer’s Orders, etc.
Work with all areas of dealership
Finance and Insurance Department to actively pursue and educate customers on financing options
Parts and Service to ensure timely delivery and repairs of trucks
Sales and Accounting to ensure all paperwork completed accurately and timely
Rental and Leasing utilization
Timely completion of all Company and OEM sponsored training programs and requirements
Skills and Qualifications
High school diploma or equivalent, college degree preferred
Basic computer skills, knowledge of Microsoft Office products preferred
Personal Accountability and self-motivated, willingness to learn and develop knowledge of the heavy-duty truck industry
Ability to follow through with promises made to customers and team