Product Support Account Representative - Nextran Truck Center Tampa
Summary: The Product Support Account Representative is responsible for both expanding Parts and Service sales and acting as a liaison between the customer, manufacturer and dealership in order to resolve problems and provide superior support for new and existing customers.
Job Duties Include:
Developing and implementing new strategies to grow revenue in the Parts and Service departments
Prospecting for new clients and reporting on business opportunities
Establishing new accounts from target account list
Assisting in developing and promoting new product lines
Serving as “point of contact” for customer complaints – taking ownership of customers’ issues by coordinating the dealership’s and manufacturer’s resources for resolution.
The qualifications listed below are representative of preferred knowledge, skills, and/or abilities.
The ideal candidate will have:
Strong interpersonal and communication skills
The ability to develop and maintain customer relationships
Three years (minimum) of -automotive / heavy duty parts counter sales experience and/or -outside parts sales experience and/or -service technical support experience
Knowledge of automotive / truck components and parts
The ability to develop and execute an account based marketing strategy
Microsoft Word and Excel skills
This position requires local travel. Candidates must possess a valid driver’s license.
To apply for this position, please email your resume to firstname.lastname@example.org