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Product Support Account Representative - Nextran Truck Center Tampa

Summary:
The Product Support Account Representative is responsible for both expanding Parts and Service sales and acting as a liaison between the customer, manufacturer and dealership in order to resolve problems and provide superior support for new and existing customers.

Job Duties Include:

  • Developing and implementing new strategies to grow revenue in the Parts and Service departments
  • Prospecting for new clients and reporting on business opportunities
  • Establishing new accounts from target account list
  • Assisting in developing and promoting new product lines
  • Serving as “point of contact” for customer complaints – taking ownership of customers’ issues by coordinating the dealership’s and manufacturer’s resources for resolution.

Qualifications

The qualifications listed below are representative of preferred knowledge, skills, and/or abilities.

The ideal candidate will have:

  • Strong interpersonal and communication skills
  • The ability to develop and maintain customer relationships
  • Three years (minimum) of
    -automotive / heavy duty parts counter sales experience and/or
    -outside parts sales experience and/or
    -service technical support experience
  • Knowledge of automotive / truck components and parts
  • The ability to develop and execute an account based marketing strategy
  • Microsoft Word and Excel skills
  • Additional Information:

This position requires local travel. Candidates must possess a valid driver’s license.

To apply for this position, please email your resume to employment@nextrancorp.com



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